Do you ship outside of Australia?
No - (AUSTRALIA ONLY) at the moment we are working on providing international shipping so that we can expand our brand in the future.
Authenticity
CPZNKICKZ sells only 100% authentic product. We do not deal with fakes or counterfeits. We guarantee the authenticity of every item we sell, as we have in-house authentication specialists who inspect all product that is taken in and put up for sale.
When will you get more or an item that is sold out?
Restocks of styles and/or sizes depending on the availability within our warehouse. We cannot predict when a shoe will be back in inventory or available in a specific size.
If an item says “worn” is it the same as in the picture?
The picture on the website for (WORN) items are not of the actual shoe, but a stock image, taken here at CPZNKICKZ. Worn items are priced according to their condition. If you would like to request more pictures of the actual worn pair for sale, you may send a request to us Include the name, size, and price of the item.
Payment Methods
Currently we accept payments from Visa, Mastercard, American Express & Paypal.
For the security and protection of our customers all payments are secured with a high level encryption. Furthermore if suspected of fraud, CPZNKICKZ is committed to contact customers of high value orders to verify their purchase.
All prices are in Australian Dollars (AUD).
Does CPZNKICKZ buy shoes outright?
We do “cash-out” for shoes for a reasonable negotiated price.
Order Process
Once a purchase is made, an order confirmation email will be sent out.
If you have made an mistake in your shipping address, Contact us Immediately! Once the order has been shipped, we are unable to change the address. CPZNKICKZ accepts no responsibility for lost goods.
Once your order has been placed, we are unable to make any changes or cancel your order.
"All Sales Are Final".
Shipping and Handling
Most orders are prepared for shipping within one (1) business day after your place it. When it has been boxed, and a label has been created for your tracking, you will receive an email confirmation with that information.
We only ship within Australia
We do not ship to PO Boxes
Delivery time for Orders placed with us is 4 - 6 business days, Because of COVID-19 times could slower however this is subject to Australia Post, and is out of our control.
Tracking
A tracking number will be provided for every order and signature confirmation will be required for items of a higher value.
Returns Policy
We do not accept returns or exchanges. All sales are final, no refunds. No Exceptions.
If you do not Except / Sign for your item and it is returned to us you will need to pay for return Shipping of the product back to you. We will not resend at our cost.
If you need help with sizing, We recommend you try on a pair at alocal store in your area or feel free to "CONTACT US" We can attempt to help you before your purchase.
we do not accept returns or exchanges even for issues regarding size, colourway, factory flaws or change of mind. Every item will be inspected during processing.
All our items are sourced from authorised retailers only, some products may come with factory flaws from their production, and yet still pass the manufacturer's quality control procedure. These flaws does not deem a product to be counterfeit, therefore we do not provide refunds for this reason.
Disclaimer
Pictures may vary slightly between the lighting of the photo and from the colour contrast of your screen, this does not fall within our returns policy.
It is the responsibility of our customers to review and understand our strict terms and conditions when making purchases with CPZNKICKZ.
Upon purchasing from CPZNKICKZ, you are agreeing to our terms and conditions.
PRIVACY POLICY
CPZNKICKZ understand that your Personal Information is valuable. Cpznkickz understands respects your privacy, and supplying personal information is an act of trust in which we take very seriously. Therefore will only be disclosed to us and it not shared, sold or traded with any 3rd party Buisnesses.
By visiting our site, you agree to accept the practices within this privacy policy. If you disagree to the terms, then please do not use this site. CPZNKICKZ reserves the right to modify this Privacy Policy at any time, if your cautious about this, please check this policy and review any changes made since your last visit.
Upon entering our site some information is automatically collected by cookies, such as; your device, web browser, IP address, date and time, web history and internet service provider.
How do we use your information?
Our purpose in using this information, is to help us to be able to provide you with the best online shopping experience. Giving us insight to provide you news on relevant products, store promotions and events Only.
We also use your order information to allows us to fulfil your orders, by shipping them out to your correct address. A main reason for this is for verification, for shipping address to match the billing address, that way we ensure the goods were purchased by the actual user. This information also helps us to screen out potential risk and fraudulent transactions.
Security
CPZNKICKZ uses security measures to protect the information you provide us. Please be aware no internet data transmission can be guaranteed to be 100% secure, therefore CPZNKICKZ will not be responsible for incidents of unauthorised access to your personal information.